Auto Insurance Fraud.flv

>> FRAN WESCOTT: ONE MORE THING. WE HAVEN'T
YET TALKED ABOUT SOME OF THE AUTO INSURANCE. RELATED FRAUDS AND THIS IS A WHOLE LIKE THAT
COULD BE AN HOUR UNTO ITSELF FROM WHAT I UNDERSTAND. AND LEARN FROM YOU ALL.

LET'S START FIRST
WITH AUTO REPAIR BECAUSE IT'S A STRESSFUL. TIME, AND PEOPLE ARE TRYING TO FIND REPUTABLE
COMPANIES THAT CAN DO THE WORK, BUT NOW ONE. HAS TO ALSO CONSIDER WHETHER OR NOT THEY ARE
GOING TO BEHAVE APPROPRIATELY WITH REGARD. TO CLAIMS AND INSURANCE COMPANIES.
SO MAYBE YOU CAN TELL US A LITTLE BIT ABOUT.

THE KIND OF FRAUD THAT ARE BEING PERPETRATED
IN THIS AREA OF THE UNIVERSE AND THEN A LITTLE. BIT ABOUT HOW TO AVOID IT AND WHAT TO LOOK
FOR. >> HON. WAYNE GOODWIN: WELL, I WILL START.
WE HEAR ABOUT THIS QUITE A BIT BECAUSE, YOU.

KNOW, EVERYONE IS ON THE ROAD AND SADLY EVERY
FAMILY AT SOME POINT OR THE OTHER MAY HAVE. AN ACCIDENT. WELL, ONE OF THE THINGS THAT
STICKS OUT IS WHERE YOU HAVE A BODY REPAIR. SHOP WILL TRY TO PAD THE BILL.

BASICALLY REPORT
THAT THE DAMAGE WAS GREATER THAN IT WAS, AND. BY BILLING FOR THAT EXCESSIVE COST, THAT'S
A FRAUD RIGHT THERE. THEN THEY FALSELY REPORT. THAT CERTAIN PARTS WERE LOST OR WERE DAMAGED.
THERE MAY BE...THEY MAY CONTEND THAT THEY.

PUT ON THE VEHICLE PARTS THAT WERE ORIGINAL
TO THAT MAKE AND MODEL OF THE CAR BUT ACTUALLY. WERE NOT AND THERE'S ALL TYPES OF THINGS THAT
CAN OCCUR. THAT, AGAIN, GOES BACK TO ASKING. QUESTIONS AND WORKING WITH SOMEONE WHO IS
REPUTABLE.

AND YOU ALSO YOU KNOW, YOU HAVE. THE RIGHT TO CHOOSE WHOMEVER YOU WANT TO PREPARE
YOUR VEHICLE. OFTENTIMES INSURANCE CARRIERS. WILL RECOMMEND SOMEBODY AND YOU WANT TO ASK
QUESTIONS ABOUT THAT TOO, AS TO WHOM IS THIS.

PERSON SERVING, WHOSE INTEREST ARE THEY SERVING?I'M
SURE ANGELA AND AL HAVE SOME COMMENTS ABOUT. THIS AS WELL. >> AL KOEHLER: A LOT OF TIMES WITH TOW TRUCK
OPERATORS AFTER YOU HAVE AN ACCIDENT. THE TOW TRUCK COMES OUT AND TAKES IT TO A
FAVORITE BODY SHOP.

WELL, THAT BODY SHOP IS. GOING TO WANT TO DO THE BODY WORK THERE THEY'VE
ALREADY GOT THE VEHICLE THERE. THE INSURANCE COMPANY MAY NOT WANT YOU TO
USE THAT BODY SHOP. THEY MAY WANT YOU TO USE.

YOUR OWN, BUT IF YOU DO DECIDE TO USE THAT
ONE, THE INSURANCE COMPANY IS ONLY GOING TO. PAY WHAT THEY THINK IS THE PROPER AMOUNT OF
MONEY FOR REPAIR. WELL, THAT BODY SHOP MIGHT. CHARGE, YOU KNOW, DOUBLE AND THE CONSUMER
IS GOING TO GET STUCK WITH THE DIFFERENCE.

>> FRAN WESCOTT: WITH THE DIFFERENCE. >> AL KOEHLER: SO THAT'S WHY AS THE COMMISSIONER
SAYS, YOU REALLY NEED TO DO YOUR HOMEWORK. AND FIND OUT, GET AN ADJUSTOR TO LOOK AT YOUR
VEHICLE, GET AN INDEPENDENT ADJUSTOR. GET.

MORE THAN ONE ESTIMATE AND TRY TO FIND OUT
WHICH IS THE BEST ESTIMATE TO GET..